목 차 CONTENTS
I. 서론···················································································································1
1. 연구 배경 및 필요성·················································································1
2. 연구 목적····································································································2
3. 연구 범위 및 방법·····················································································3
4. 연구 구성····································································································4
II. 생성형 인공지능의 특성과 공공 서비스 활용 사례··························6
1. 초거대 생성형 인공지능············································································6
2. 생성형 인공지능과 공공 서비스·····························································16
3. 공공 서비스에서의 인공지능 도입 트렌드············································21
III. 제주 인공지능 기반 공공 서비스 현황···············································25
1. 제주 인공지능 기반 공공서비스 현황···················································25
2. 제주 공공서비스 담당자 AI 인식조사···················································32
3. 제주 공공서비스 혁신의 정책적·사회적 시사점···································51
IV. 인공지능을 활용한 제주 공공 서비스 혁신 방향···························53
1. 공공 서비스 혁신 방향···········································································53
2. 혁신 실현을 위한 기반 조성 방안·························································54
V. 결론 및 정책제언·······················································································58
1. 결론···········································································································58
2. 정책제언····································································································60
3. 한계 및 향후 연구방향···········································································60
참고문헌(Reference)·························································································70
부록·······················································································································71
Abstract ·············································································································73